Category: Test Management

It’s important to understand if and how version control of your QA artifacts is relevant to your test management process. If you work in a highly regulated environment then it likely that version control is very important. If you work in an environment where documentation and traceability aren’t so important then this may not be so relevant. Either way it’s useful to trace the history and modifications to your test artifacts. As most tools will do this for you in the background it’s usually worth starting off with tracking the history of changes at first. To understand the different approaches to version control read this previous blog post on the Three Approaches to Test Case Management Version Control. So at...

All test management tools have the concept of assigning testcases. Some provide more capabilities than others. Certain tools provide just about every capability you can imagine but do this with a level of complexity which can be quite difficult to manage. Others have limitations that may or may not impact your ability to implement the process you need. In this article we look in detail at how your test management tool implements assignment at the set, case and step level. Key points you should consider in regards to how a test management tool implements the concepts of assignment are: At which level do I want to carry out assignment (e.g. step, case and set). Do I need to be able...

Over the next seven weeks we’re going to take a look in detail at 7 complex aspects of test management. We’re going to look at how we can address these complexities with some of the common tools available today. In doing so we’ll explore some of the weaknesses and strengths of popular tools and see how best to set them up to overcome these issues. In short we’re looking to help guide you on the best way to implement your chosen test management tool so that it better supports your process. In this series of weekly blog posts we’re going to examine the following… 1. Assignments: Assignment of Test Cases in Test Management Tools At some point in the process...

Successful test management is about improving processes, technology and teams. However, if you don’t keep your eye on the end goal it’s easy to spend time and effort improving these areas yet see little difference in the quality of products you’re working on. And that’s the key. Any improvement efforts need to be targeted towards delivering an improvement in the quality of the products you are testing. Too many projects fail to deliver those improvements because they lose sight of this. The following 7 rules will help you focus on delivering a successful test management solution. Rule 1: Focus on the Product Quality Goal This is all ultimately about improving product quality. It’s not about technology. Improving tracking, reporting and...

Retesting is a key part of the test management process. However, there is a right and a wrong way to approach this. You run some testcases as part of one cycle. Some fail and you look to run them again as part of the next cycle. When they pass the temptation is to go back to the original testcase record and change the result to a pass. This is especially true where there was just a small fix or config change required to resolve the issue. This is the wrong way to approach this. It’s imperative as part of the test management cycle to make sure each execution is tracked and recorded independently. The scenario is this. 1. You execute...

There are a number of core test management activities that you will be performing as part of any QA process.  What we cover here is good software testing practice and should form the bedrock of any QA teams setup.  The activities we’ll look at are : Test Management Activities 1. Developing testcases in a library. 2. Defining releases and configurations that we’ll use during the execution. 3. Grouping into sets ready for execution. 4. Execution. In this discussion we’re going to look specifically at carrying out those activities with QAComplete. With QAComplete we’ll see how we can streamline this approach. We’ll see how this can improve on the process that we’d normally see with an excel based approach. The first part...

This is a follow up to the previous post on Approaches to User Training for Test Management Systems. We thought we’d take a look at one of the most important reasons for training. That is increasing user adoption. Getting your QA team to use your test management system, and use it correctly, is key to your success. Increasing user adoption with training does, however, depend on a few significant elements. It’s about the process – a lot of test management training is based around the functionality of the system. We track this piece of data, at this point in the process, in this field. We record the results in this field and log the environment tested against here, etc, etc....

A large part of any new test management system implementation is training. Delivery of effective training is key to the uptake and correct usage of any system you put in place. There are several options or approaches to training that should be considered. Each approach having it’s own advantages and disadvantages. Training Mentors Typically delivered internally this type of training is usually based in the real world. It involves having your trainer work side by side with the students in a live environment. The aim is to have the mentor(s) help staff by walking them through the system as they work normally. The big advantage here is that the students learning is reinforced by working in a familiar environment. The...

It’s always interesting taking a look back over the year to examine some of the significant software failures. Whilst companies rarely allude to the causes behind these failures it’s easy to argue that poor software testing is likely to contribute significantly. The trouble with blaming this on software testing is that it usually means the QA team takes the wrap. And in taking the wrap we’re pushed into blaming it on poor process (e.g. test management process), lack of resources or even poor requirements. Naturally the QA team feel aggrieved that they are being singled out. And rightly so. Product quality is the responsibility of the whole product team not just the QA team. So when we see failures, like...

The Test Management solution QAComplete 9.7 has been out for around 3 months now. In that time we’ve had the opportunity to implement for many clients and evaluate the new feature set in the real world. Billed as a solution comparable to HP’s Quality Center there are some interesting new features to help teams manage their QA process here. With 3 months of use under our belts our impression is that SmartBear have been listening to their client base. They have restructured the way testcases are managed but retained the core traceability and visibility features. Essentially it’s still easy to use but delivers a far richer feature set for the QA team. So here are some of the key features...