March 1, 2012
This is a follow up to the previous post on Approaches to User Training for Test Management Systems. We thought we’d take a look at one of the most important reasons for training. That is increasing user adoption. Getting your QA team to use your test management system, and use it correctly, is key to your success. Increasing user adoption with training does, however, depend on a few significant elements. It’s about the process – a lot of test management training is based around the functionality of the system. We track this piece of data, at this point in the process, in this field. We record the results in this field and log the environment tested against here, etc, etc....
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